Good Service

For some reason this week has been strange for me, I didn’t realize until today morning that it was already Friday. I am so happy that it is because now I have two whole days to relax, thou I will probably end up being busier during the weekend.

Yesterday I had a very good meal with a friend of mine at a certain famous coffee house, within the city centre. Their food was very delicious and I am proud to say I actually ate more than half, which for me at this point, deserves a pat on the back. It was a nice time to catch up and we really enjoyed ourselves until the end, when the waitress threatened to spoil our day. As I mentioned in an earlier post, munchkin has made me quite calm and I no longer anger easily. However, the waitress kept ignoring as my friend tried to catch her attention for about 30 minutes. We could choose to assume she might have been swamped, or was just ignoring us, or genuinely did not see our raised hand which almost turned to screams. However, at the end of the day, this would be something that would leave a bad taste in the mouth of one’s customer. So what is the expected change in such a scenario, as a business owner? Should you be able to anticipate all the possible outcomes of a situation? In this case, probably have a floor manager who goes round every so often just to ensure all customers are attended to. Another option is to have enough waiters to ensure that at all times, no one person is being bombarded by placing orders, delivering orders and collecting cash from over 10 clients. The choices are there and it’s important to consider one, as customers have an emotional connection with your brand. Once they start losing that connection, then you significantly begin to lose business.

With that in mind, I would like to commend Mapambo for their timely and excellent service.

My mapambo charm

I decided to buy myself the third charm bracelet, just to appreciate the weight I am carrying, the sleepless nights and to add on to the glow munchkin has allowed me to have. I placed the order yesterday afternoon, got feedback in less than ten minutes that they would deliver today and for sure, by 12.15pm, they had delivered all the way to Lenana Road. This is my third order and I will get to the a hundredth and beyond. I am one happy client and will definitely continue doing business with them. Check out their beautiful accessories here.

Have a lovely weekend


News finally in………

Anticipation, anxiety, excitement, worry, wondering if I will be able to make it successfully.

Just a couple of words to explain all the mixed feelings I have right now. As I mentioned in one of my previous posts, a life changing experience indeed.. Initially it would be assumed that weight gain would be top of it, with clear visibility physically. For me, weight loss started it out due to what we would put mildly as not holding any food in. l am glad to say it’s now slowly going up, which is amazing and comforting. I was beginning to think I would need another alternative other than taking food through my mouth.

Of late, I am a bit concerned at how much of a joker I might be. To most of the ones I have told, they all thought I was joking. Could it have been the way I relayed the message, or just the big grin followed by a hearty laughter as I told them the good news? Well, whichever they chose to go by, most of them needed a bit more convincing but now they can begin to see it for themselves. I actually learnt that breaking such news to family, friends, and colleagues is not as easy as it seems. As I did it, reactions were different, some extremely happy, others rather shocked, and others readily filled with unending questions, almost as if they had been briefed earlier. For sure, some might have rubbed the wrong nerve and gotten the silence that came with it, but with time I learn to move on. The beauty is the most special people could not hide their excitement and were willing to wait and find out the details when I was good and ready.

Amazingly the changes are not only physical but they begin to change my line of thought about life, almost completely. There is need to embrace life, have proper plans in place, set up priorities the right side up and appreciate that blowing breeze with its calming effect. I have a lot of peace and patience of late, slow to anger (major change for those who know me), simple wants, and lots of appreciation for my parents, and all others who have made it through the process. Excitement and anticipation, fill my mind and heart, a little self doubt on whether I am ready to do it right, make it work, take on this huge responsibility. Prayer has gotten me this far, great family and friends support, lots of advice from the ones ahead of me and reading and loads of research from parties concerned.

2013 for me is actually going to be the beginning of the real life and as I look at how big and awesome my two year old niece has grown and come from, my eight year old sister who seems to know everything, I know for sure it will be the best experience as yet and as they say, some of the things I am worried about now will come naturally.

My challenge to myself is a simple photo book that I will use to share the journey. Might be a bit late to start so I will collect a few from the past months coupled with the ones I shall be taking moving forward to share my experience and all the wonderful people who were around me. So if your meeting up with me anytime soon, have a high end phone or a great camera *smiles*..

And there you have it, the great news!!! This just in as Kenya marks one of the great milestones of having a 4th President… I could not have it timed it more accurately.. Celebration it is!!!!